How can we help you?
Getting Started
Learn how Convert Group can help you grow your eCommerce
Use cases
Maximise the value you get from our platforms in no time
Data and insights
Tips and tricks on how to make the most out of your data
Integrations
Learn more about our API integrations and omnichannel data sources
Onboarding
Making your onboarding process as simple as 1, 2, 3
Product Updates
Learn about the most recent updates for our platforms
FAQs
Your frequently asked questions answered in one place
FAQs
eRetail Content
Frequently Asked Questions about eRetail Content
eRetail Audit Marketplace
Frequently Asked Questions about eRetail Audit Marketplace
eRetail Audit Marketplace
For Retailers
For Brands
For Retailers
How can I get access to my data as a retailer?
What data can I see when I access the platform as a retailer?
Can I download data from the platform?
Which suppliers get access to my data?
How can I unlock all functionalities of the platform as a retailer?
Can I choose what data my suppliers get access to?
What are the available subscription plans for suppliers?
Can I see data from other retailers?
What happens if I already share data using Google Data Studio?
What happens to revenue from existing agreements with suppliers?
How is pricing calculated for the different collaboration packages?
Do I get notified if a new supplier requests access to my data?
Can I request training for the platform?
Do suppliers receive training on how to use my data?
What to do if I encounter inconsistencies in the data I see?
Is my data protected with eRetail Audit Marketplace?