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Getting Started
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Use cases
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Data and insights
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Integrations
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FAQs
Your frequently asked questions answered in one place
FAQs
eRetail Content
Frequently Asked Questions about eRetail Content
eRetail Audit Marketplace
Frequently Asked Questions about eRetail Audit Marketplace
eRetail Audit Marketplace
For Retailers
For Brands
For Brands
How can I access my data as a supplier?
What data can I see when I access the platform as a supplier?
Can I download data from eRetail Audit Marketplace?
What is the granularity of data on eRetail Audit Marketplace?
How can I unlock all functionalities of the platform as a supplier?
Which are the available data dimensions?
How many new users did I get from my marketing activation?
How do we calculate ROAS?
How do we attribute sales to the activation?
Is there a way to isolate multiple campaign influence to sales and growth?
Why the Average Order Value of the total orders is lower than the Average Order Value per brand?
Buy-Rate: What is it? What is the expected behaviour for this metric?
Why is the Average Item Price lower than the expected?
Marketing Impact: Estimated Incremental Sales Value FAQ
Sales Drivers: Product Availability FAQ
How do I activate my account if I haven't received an email?
What should I do if my activation code isn't working or has expired?
Can I add or change the users with access to eRetail Audit Marketplace?
Why does the sales data on eRetail Audit Marketplace differ from data obtained from other sources?
Why is there no sales data available for a specific product/brand?
Can I monitor the total sales of the retailer, regardless of categories?
Why are some brands missing from my account?
Why are some products missing from my account?
Why are some products placed under different categories or brands?
Why do I have different sales data from other sources?
Why do I see different data in a recent export compared to a previous one?
Why does the average price I see on Sales Pulse sometimes differ from the price shown on the website or app?
Why don't I see any sales data for my "X" product?
What is the purpose of the Marketplace page?
How to create Segments and monitor strategic insights?
Can I track the performance of my newsletter and social media campaigns through eRetail Audit Marketplace?
How to create multiple Marketing Impact campaigns all at once?