Why are some brands missing from my account?

The primary step in configuring your account involves adding relevant brands, guided by the "company/brand mapping file" we receive and maintain from the specific retailer. Where needed, we enhance the information using our internal master data for the specific market and of course extra web data.

However, there is a slight possibility that certain brands may be omitted due to missing information in the retailer's master data or variations in brand names. To address this, we strongly recommend, during the onboarding process to check with your Customer Success manager the list of available brands and ask for any changes.